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Schedule Off Hours - Forward to Voicemail CUCCX

Cisco G
Level 1
Level 1

Hi I'm not an expert in CUCCX Scripts, but what I'm trying to do here is set 2 phone lines used in the phone tree line in a schedule, with working hours 8am-5pm and automatically set those 2 lines to forward all to voicemail in non working hours and weekends...any advise how to start this script?
Thanks in advance.

1 Reply 1

Dmytro Benda
Spotlight
Spotlight

Well, you can do it just with CUCM configuration (Time Periods, Time Schedules, Partitions and CSS). Why do you need to do it with UCCX script for just 2 lines? 

Of course you can do it with UCCX scripts as well (let's say, for example, in Auto Attendant UCCX script you can add Time-of-day logic before you send the call to the line), but do you really need it?