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Script failing Validation - duplicate Labels - Will not delete

planetmaker
Level 1
Level 1

I've been working on a script and tried to rename an existing label however while it renamed it it also duplicated it and now I can delete neither labels !

I can however still delete other steps in the script, but becuase of the duplicate labels the script validation is failing

I've also founfd that other steps will delete but some won't and some won't even copy so I cannot rebuild it that way !

I've tried saving the script under another name then going back into that but I still cannot delete either label !

Please please help, at the moment it looks like I will have to start from scratch!

Its UCCX v7

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee

Unfortunately, you lost that file.  You will need to have a new script window open, and tile vertically, so you can see both, and just start rebuilding from scratch.

Lessons learned:

  • The editor can mess up
  • You can lose your data
  • Save often, but only after a good validation
  • Maintain a repository for revision control

View solution in original post

3 Replies 3

Anthony Holloway
Cisco Employee
Cisco Employee

Unfortunately, you lost that file.  You will need to have a new script window open, and tile vertically, so you can see both, and just start rebuilding from scratch.

Lessons learned:

  • The editor can mess up
  • You can lose your data
  • Save often, but only after a good validation
  • Maintain a repository for revision control

Noooooooooooooooooooooooooooooooooooo !!!!!!!

Gutted.

Thanks for replying

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