SCRIPT_LOAD_ERROR:Failed to load script

[jardalic1]

Hi,

I have IPCC 3.5(3) and I wanted to extend some features of existing script. So I made a new one and add features like:

- informing the caller of his/her position in the queue

- the caller can leave a message and that message will be sent to the e-mail

- adding holidays and so on.

When I wanted to to add the application for that script, I got the following message:

Server reported error while loading the application. Please check the log for details.

And the part of the log associated with this issue is in attachment.

As I can see it says there is no java Class, but how I can check that? Or what should I do to resolve this problem?

I was looking for error code for MIVR-APP_MGR and suggested solutions are: verify and update the configuration or restart the CAR server. I tried to restart CRA Engine service, but without any success. Did anyone have some similar issue?

I would appreciate any help.

Best regards,

Jelena

[Abdulbaseer Mohammed]

Looks like you may have few errors in your script. Check to see if you can load your previous or any other working script on the same application.

I assume you are on express.