Script Survey

[dferrat]

I am designing a Survey for Contact Center and I need that when the agent ends the call, it is automatically transferred to the survey regardless of whether the calls are drps cut from the phone or from CAD. This is possible?

The UCCX version: 9.0.2.10000-71

Daniel 

[Mohamed Hussain Siddique]

Hi

Refer this -> https://supportforums.cisco.com/t5/contact-center/uccx-9-0-2-post-call-customer-satisfaction-survey/m-p/2393782#M74063