12-11-2018 11:49 AM - edited 03-14-2019 06:40 PM
Hello Community,
I have a customer that wants to do an HTTP Post to a web server with the Caller ID of the calling number. The Web Post needs to include the IP Address of the agent's PC so that the web server knows where to display the caller's information. This agent is currently using CAD but will be migrating to Finesse within the next few months.
Any ideas?
12-11-2018 01:10 PM
01-14-2019 02:20 PM - edited 01-14-2019 02:22 PM
Thanks for the information, Anthony!
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