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Setting element name dynamically in CVP

santoshkt18
Level 1
Level 1

In Cisco Call Studio, Is there a way to set the name of any component dynamically. For example If I would like to reuse some elements with different names each time I visit those elements. Is that possible ? from Java code or studio?? Any help will be appreciated Thank you in advance

1 Reply 1

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Santosh,

  Iam not sure wether we can set the name of any component dynamically. On the section Dynamic Element Configurations it is mentioned that

Each configurable voice, action, and decision element used in an application must have a configuration. Usually, the configuration will be fixed - it acts the same for every caller that visits it. In these situations, the designer using Builder for Call Studio creates this configuration in the Configuration Pane. This configuration is saved as an XML file when the application is deployed.

There are situations, though, that a configuration for an element depends on information known only at runtime - it is dynamic. An example would be to configure the Unified CVP audio voice element to play a greeting message depending on the time of the day. Only at runtime does the application know the exact calling time and therefore what greeting message to play.

To produce dynamic configurations, programming is required. Dynamic element configurations are responsible for taking a base configuration (a partial configuration created in the Builder for Call Studio), adding to it or changing it depending on the application business logic, and returning the desired element configuration to VXML Server.

Thanks and Regards,

Geevarghese