SHA-2 support on ICM 10.0(2)

[rmagchoose]

Hi Experts,

Would like to reach out to you guys regarding TLS and SHA compatibility with ICM

We are currently running ICM 8.5(4) with SHA-1and upgrading to 10.0(2), would like to know if SHA-2 and/or TLS 1.2 is supported for ICM 10.x

Your input is greatly appreciated.

[Deepak Rawat]

Take a look at the below document, it will give you a good insight on the support for SHA-2

https://communities.cisco.com/docs/DOC-64548

For TLS v1.0 that is definitely supported starting from v10.0(1) ICM. Refer to UCCE Security Best Practices Guide (by version) from below link:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-installation-and-configuration-guides-list.html

For v1.2 TLS, I assume that should be supported but it will be good to check with TAC on this for the confirmation.

Regards

Deepak