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cherilynn1030
Beginner

string to int conversion, in create generated prompt IPIVR

IPIVR v. 4.04

I have a script, where I get from ICM, an ECC variable in string format. I need to convert this string into an integer, so that I can play a dollar amount for the callers account balance. Everything that I am trying, doesn't seem to work! I didn't think a conversion was this difficult.

Thoughts????

11 REPLIES 11
geoff
Advocate

Expression Editor. Simple Java.

Regards,

Geoff

okay, so here is what I have in the expression editor, int.parseInt(lpamt)

The script is still throwing exceptions.

It's actually Integer.parseInt("44") not int.parseInt("44")

HTH

Just checking - does your Java say:

int my_int = Integer.parseInt("44");

Regards,

Geoff

Anthony Holloway
Cisco Employee

You should try leaving the account balance as a string and playing the prompt as:

$[accountBalanceVariable]

There is simple TTS capabilities that speak dollar amounts.

leaving as string and using system for prompt failed. it played nothing.

the listed integer parse didn't work either.

Ultimately, I have a string variable, that I need to convert to SOME kind of integer/float/ whatEVER to use the create generated prompt step so that I can play the account balance. I just can't believe that I can't get anything to work! It won't convert, and all I can do is laugh now, because this should be SO simple. we're supposed to cut over and I can't believe I'm failing to provide because of a simple (so I thought) conversion from string to xx.

This was just in another post recently....

Check page 3-159 of this document to see how currency Prompt literals work.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/programming/script_devp/express_lang/crs501lr.pdf

Hi Cherilynn1030

I put a demo out on 1-888-210-2798

give it a call, is this what you need?

attached is the script

CRS set steps cast easiliy I didn't need the expression editor.

used a double not an integer

Let me know how it goes,

*please rate all posts

Blair

Too cool. Now you're making me want to get a toll free number for the same reason I got a domain name.

Thanks for your support in the forums.

Hey avholloway

n/p

I see your call or someone's

Your Java/CRS write up is excellent.

Blair

Yep, that was me, from the 763 number.

Thanks. =)

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