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Text to speech in CCX

juan_cye_ccna
Level 1
Level 1

Hi,

I have read a cisco documents about  "create TTS prompt" step but is not clear for me if it is mandatory that in network infraestructure exists a external TTS server, can you help me to clarify this doubt?  Does CCX premium provide this feature?

Thanks in advance.

2 Replies 2

Tanner Ezell
Level 4
Level 4

You will need a supported third party TTS server.

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com

Ravi Shankar Pandit
Cisco Employee
Cisco Employee

UCCX support three model of TTS server

1)IBM websphare Voice server

2)Nuace Vocaliser 4.0

3)Scansoft 4.0

Regards

Ravi