Hi,Does Cisco has some utility that i can use to perform stress testing of my UCCX script, before i bring it to production, i have called Restful Web services several times in my script. Thanks
Hello everyone, need your help. We are have a issue when people call into an application, they get the prompt to choos a menu option or a 4 digit extension. However, when they enter 4 digits, somtime the systems adds on an extra digit and send the ca...
Iam looking for prerequisite info whihc helps to understand the sizing of HDS. while i was going through the PCCE sizing it says default HDS instance stores data backup for 40 days only & one should setup saparate instance for HDS if data retention...
Good day. Client is requesting to set up multiple voice mail instead a general voicemail for their campaign. Is this possible? Also in UCCE is their a report where in you can generate voicemails received?Regards,J...
Hello,We have ctios agent desktop version 8 and we have ucce version 8. We have user that randomly was put to not ready state without clicking on anything and when she tries to put herself back all buttons are grayed out even she closed application ...
Hi,How can i find the lenght of a string array, i have used length method to calculate length of single string value,e.gString value = "test"int length = value.length()Now i want to calculate length of a string array.e.gString csv_values = "test,by,r...
Hi All, I tried to use Demo License for UCCX 9.0 which is in installtion Disk , where as i am getting below error even i tried with ZIP File. Can any one please help me out to fix this.The following were not uploaded as they are not .lic files ...
I am running UCCX 8.5.1 SU4 using the NFR UC 8 kit for my lab training, and cannot create a DSN to an MSSQL server. When I go toSubsystem | Database | Datasourceand then click on Add, the Driver dialog box is greyed out and won't open to select a jdb...
Hi All,Need your assistance to disable the Wrapup button from Agent Desktop, what is the process to do this?We have ICM 8.5.1 Thanks in advance for your help!
Hi all,Pesonal call back is not working for a particular agent.Same Capmpaign and skill group agent are getting call back properly.I configured Personal call back in campign Manager is Use 'Call Back DN'How to troubleshoot this issue..Please help me ...
Hi,This is my scenario: Two gateways connected via SIP to a CUCM (Users CUCM).Users CUCM connected with Agents CUCM via a SIP Trunk.CTI RP defined in the Agents CUCM registered in the PG and associated with Dialed Numbers. Imagine A as an external p...
Need more info regarding error messages (links). Are these error codes made public or just for TAC use?Thanks.---Posted by WebUser Rajesh Nagarajan from Cisco Support Community App
