The Historical records may have been deleted in the Server database.

[denian.nascimento]

Hi,

I've installed ICM with Router and Logger in a server, AW in another and PG in another one. Everything is runnig well, just Logger Replication process returns me this message: "The Historical records may have been deleted in the Server database." and HDS database is empty. I've already checked all components and didn't see anything wrong. May I forget some configuration that can make Logger Replication works it.

Thanks

Denian Nascimento.

[Zapparoli]

Hi Denian,

I'm having the same problem. There are no data in HDS Database, but my agents can login normally and I can create all the Contact Center objects normally too.

Someone can help us?