About Zapparoli

Zapparoli · 10-09-2018

Hello Folks, My company wants to integrate a 3rd party solution called Resolver with the CUCM 11.5 database/system in order to get the customer ANI and Device line description. I have checked the CUCM documentation (see links below) and I've seen t...

Zapparoli · 07-30-2018

Hello everyone, Is there a way to extract the uptime of UCCE main components to use it in a chart? I'm not requesting the uptime of the call flow healthy but the uptime of main component health as PG/CTIServer and FINESSE. I want to build a chart s...

Zapparoli · 01-28-2018

Dears,Customer request an option to call a number and record an emergency message in case of an outage or emergency announcements. I'm planning to setup the routing script with an initial audio file with 1-second mute ("emergency.wav", e.g.). When su...

Zapparoli · 11-02-2017

Hello guys, One quick question about the Backup of UCCE/CVP servers running Windows Server 2012 SO. How Cisco usually recommends back up windows servers of UCCE/CVP? Is there any recommendation? I didn’t find anything on UCCE guides. Can I insta...

Zapparoli · 10-16-2017

Hello guys, I've tried to use silent monitor but I received the error below: "Silent monitoring operation failed. Agent phone build-in-bridge is not turned on or it does not have the monitoring capability. (CTIError=13144)" It's strange because...

Zapparoli · 10-16-2018

In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfOf or destCallTerminationOnBehalfOf . This field specifies code that identifies why the originator was terminatedFor example, if the originator of the ...

Zapparoli · 10-16-2018

In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfOf or destCallTerminationOnBehalfOf . This field specifies code that identifies why the originator was terminated For example, if the originator of t...

Zapparoli · 09-17-2018

Dear, I work with UCCE several years but I'm new in the development skills. Is there any example how to create a simple toaster who brings a value of Peripheral variable 1 in UCCE 11.5? Which tools should I have to start to deploying the code bel...

Zapparoli · 07-30-2018

Hello Mukesh, I know that opctest or rttest bring me the uptime, the issue is how to connect it using a Reporting tool as Microsoft BI for instance. This info is not in a SQL database. I need to find that info in a database so I can access it and...

Zapparoli · 07-30-2018

Hello,Did you find a way to extract or find in database this info?

Member Since	‎01-13-2010 08:18 AM
Date Last Visited	‎11-19-2024 10:21 PM
Posts	132
Total Helpful Votes Received	5

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Integration with CUCM with SOAP AXL

Cisco ICM/CVP 11.5 Uptime Chart

How to setup Emergency Messages Script

UCCE/CVP Backup Recommendations

Silent Monitor not working on specifics Agent Extension

Re: How to determine who dropped the call first in UCCX/CUCM

Re: The CDRs can (usually) give

Re: Finesse Toaster Notification API to show Web Notification

Re: Cisco ICM/CVP 11.5 Uptime Chart

Re: Cisco UCCE uptime