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Zapparoli
‎01-31-2020
Beginner
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CCP Member
1 Accepted Solution
1 Helpful Vote
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Member since ‎01-13-2010
132
Posts
5
Helpful
1
Solution
Certifications
Understanding of Cisco Network Devices
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA

Re: How to determine who dropped the call first in UCCX/CUCM

Created by in IP Telephony and Phones
10-16-2018
10-16-2018
In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfO...

Re: The CDRs can (usually) give

Created by in IP Telephony and Phones
10-16-2018
10-16-2018
In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfO...

Integration with CUCM with SOAP AXL

Created by in IP Telephony and Phones
10-09-2018
10-09-2018
Hello Folks, My company wants to integrate a 3rd party solution called Resolver with the CUCM 11.5 d...

Re: Finesse Toaster Notification API to show Web Notification

Created by in Collaboration, Voice and Video Blogs
09-17-2018
09-17-2018
Dear, I work with UCCE several years but I'm new in the development skills. Is there any example how...

Re: Cisco ICM/CVP 11.5 Uptime Chart

Created by in Contact Center
07-30-2018
07-30-2018
Hello Mukesh, I know that opctest or rttest bring me the uptime, the issue is how to connect it usin...

Cisco ICM/CVP 11.5 Uptime Chart

Created by in Contact Center
07-30-2018
07-30-2018
Hello everyone, Is there a way to extract the uptime of UCCE main components to use it in a chart? I...

Re: Cisco UCCE uptime

Created by in Contact Center
07-30-2018
07-30-2018
Hello,Did you find a way to extract or find in database this info?

Re: How to setup Emergency Messages Script

Created by in Contact Center
02-06-2018
02-06-2018
Dear Janine,Last reply, so sorry about that.I got the steps to add the FTP to the Call Servers, my c...

Re: How to setup Emergency Messages Script

Created by in Contact Center
02-04-2018
02-04-2018
How Can I setup the call server + media server to be a FTP server?Many thanks.

Re: How to setup Emergency Messages Script

Created by in Contact Center
02-04-2018
02-04-2018
Dear Janine,Thanks for your help. I build a record message application for scratch using the record ...

How to setup Emergency Messages Script

Created by in Contact Center
01-28-2018
01-28-2018
Dears,Customer request an option to call a number and record an emergency message in case of an outa...

UCCE/CVP Backup Recommendations

Created by in Contact Center
11-02-2017
11-02-2017
Hello guys, One quick question about the Backup of UCCE/CVP servers running Windows Server 2012 SO. ...

Re: Silent Monitor not working on specifics Agent Extension

Created by in Contact Center
10-16-2017
10-16-2017
Hello, Yes, I reset the phone after BiB. No supervisor is using SM, since it's not working properly ...

Re: Silent Monitor not working on specifics Agent Extension

Created by in Contact Center
10-16-2017
10-16-2017
Yes. It's included. As I said, one extension is working and another one isn't. The both extensions h...

Silent Monitor not working on specifics Agent Extension

Created by in Contact Center
10-16-2017
10-16-2017
Hello guys, I've tried to use silent monitor but I received the error below: "Silent monitoring oper...
Public Statistics
Date Registered ‎01-13-2010 08:18 AM
Date Last Visited ‎01-31-2020 05:33 AM
Total Messages Posted 132
Total Helpful Votes Received 5
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