I'm trying to standardize the configuration on all my ingress gateways and I've seen different configurations from different documentation.
I'm using the comprehensive call flow model and my ingress and vxml gateways are separate. I'm running CVP 10.5(1)
The Configuration guide for CVP states for configuring the Ingress Gateway:
Transfer the following script, configuration, and .wav files to the Ingress gateway through
the Operations Console or the Unified CVP product CD:
bootstrap.tcl
handoff.tcl
survivabilty.tcl
bootstrap.vxml
recovery.vxml
ringtone.tcl
cvperror.tcl
ringback.wav
critical_error.wav
Per the documentation, The configuration would look something like this:
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
!
service internallogging buffered 99999999 debugging
no logging console
!
ip cef
!voice rtp send-recv
!
voice service voip
signaling forward unconditional
sip
min-se 360
header-passing
!voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
!
application
service cvperror flash:cvperror.tcl
!
service cvp-survivability flash:survivability.tcl
!
service ringtone flash:ringtone.tcl
!
service handoff flash:handoff.tcl
Per the documentation this is what the configuration means:
Applies a timestamp to debugging and log messages
Turns on logging
Turns off printing to the command line interface console
Sends RTP packets
Configures gateway settings
The last part of this example provides the following:
Allows SIP to play a .wav file that enables caller to hear message from critical_error.wav
Performs survivability
Enables SIP to play ringtone to caller while caller is being transferred to an agent
Logs errors on the gateway when the call fails
Defines requirements for SIP Call Server
This is coming from the Comprehensive CVP Configuration portion of the documentation and we are doing just a configuration for the Ingress GW. I know that the VXML GW is the one that sends the ringback to the caller at the ingress GW. So the documentation is confusing.
The other document I got is the Overview of CVP Gateway TCL files and it states:
These are the tcl files used on Ingress Gateway
survivability.tcl
cvperror.tcl
Handoff.tcl
Service Configuration on Ingress Gateway
application
service survivability flash:survivability.tcl
service cvperror flash:cvperror.tcl
I was wondering where the Handoff.tcl service configuration was and it is not part of the Ingress Gateway, but it is part part of the VXML Gateway Service configuration. Argh.
I think the first configuration just throws everything in there and it should work. The second document seems to be more exact and says, these are the tcl files that are used on the Ingress GW and these are the services you should have configured.
Can I get an expert opinion on which is the correct configuration? I'm assuming both would work, but what would be best practice?
