04-17-2022 11:57 PM
Hello Expertx,
I would like to request you to share the logs of CUBE,CUPS,CVP ,PG and Router as per Inbound UCCE call flow.
It would be great if you highlight important thing so it will be helful for me to learn the log analysis.
Regards,
Vinay
04-18-2022 04:55 AM - edited 04-18-2022 04:59 AM
Hi Vinay,
Refer the below link.
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise-1151/212635-how-to-set-traces-and-collect-ucce-logs.html
https://video.cisco.com/video/6116848835001
https://www.youtube.com/watch?v=TXu8L-5eooE
Ram.S
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