06-16-2008 10:25 AM - edited 03-14-2019 02:23 AM
I am using a script to record and publish prompts via the phone. Everything works, but when we call from a phone associated with IPCC we hear a "tone". Its not really a ring, but a "tone"...pause..."tone"...pause...
When calling from a non-associated phone there is no tone. If we conference an non-associated phone with an associated phone there is no tone.
Everything works fine, but the tone is distracting.
I removed recording from this phone but it did not help.
Any ideas?
Solved! Go to Solution.
06-16-2008 02:52 PM
Are you using 7945/7965s? If so, it was a firmware issue. Upgrading from 8.3.3sr2s to 8.3.5 cleared the issue.
adignan - CDW
06-16-2008 02:52 PM
Are you using 7945/7965s? If so, it was a firmware issue. Upgrading from 8.3.3sr2s to 8.3.5 cleared the issue.
adignan - CDW
06-20-2008 06:23 PM
The phone was a 7962, but that did fix my issue. Thanks!
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