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UCCX 10.5

vahidsun9
Level 1
Level 1

ā€Ž07-31-2017 08:15 AM - edited ā€Ž03-14-2019 05:29 PM

hi

my name is vahidsun

While I am trying to pull the any report on Unified Intelligence Center (CUIC) I am getting below mentioned error.
Error updating the filter information. com.cisco.ccbu.cuic.objectmodel.CuicHibernateException

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Chintan Gajjar
Level 8
Level 8

ā€Ž08-01-2017 03:50 AM

Looks like you are hitting this https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux02069/?referring_site=bugquickviewredir

Please try installing latest ES for CUIC  and see if it works.

https://software.cisco.com/download/release.html?mdfid=282163829&flowid=73207&softwareid=282377062&release=Leap_second&relind=AVAILABLE&rellifecycle=&reltype=latest

regards

Chintan

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