03-21-2018 05:47 PM - edited 03-14-2019 06:03 PM
Hello,
I have 2 UCCX servers working as a cluster in HA, both of it is running on the same version and with uccx-language-pack_26-11.5.1.10000-1.cop file installed. Even so there is no option of changing the Finesse idiom.
I did try to change the locale on the url from "locale=en_US" to "locale=pt_BR" unsuccessfully. According to the documentation, after the COP file was installed it should show the option for changing the idiom on finesse interface, this is not happening though.
Has anyone experienced this? Does anyone know how to change the finesse idiom on this case?
UCCX Master:
admin:show version active
Active Master Version: 11.5.1.11001-34
Active Version Installed Software Options:
uccx-language-pack_26-11.5.1.10000-1.cop
ciscouccx.ReportFix.10.cop
UCCX Slave:
admin:show version active
Active Master Version: 11.5.1.11001-34
Active Version Installed Software Options:
uccx-language-pack_26-11.5.1.10000-1.cop
ciscouccx.ReportFix.10.cop
Thanks in advanced!
03-21-2018 08:50 PM
03-22-2018 05:26 AM
Hello, Anthony. No, not a dumb question at all. Both servers were rebooted after the installation and more than one time.
03-22-2018 07:36 AM
03-22-2018 07:50 AM
Yes, I did. Unsuccelfull
03-22-2018 07:55 AM
03-22-2018 09:24 AM
Thank you anyway, Anthony!!!
I am really looking forward for some help on this forum.
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