UCCX 6.0 Restoration

[SJ SJ]

Following is the enviornment:

Call Manager 4.3 Publisher and Subscriber

UCCX 6.0 (Primary and Secondary)

I want to know how to restore UCCX 6.0 in an enviornment where BARS is installed on Call Manager 4.3 and not on UCCX 6.0. Through BARS we take backup of both Call Manager and UCCX.

What exact steps should be taken to restore UCCX 6.0?

Regards,

SJSJ

[SJ SJ]

Can anyone share his experience of restoring CRS??

[anubhati]

Hi

In order to restore UCCX 6.x you will have to first install BARS as a target on the UCCX server and on the CUCM publisher it should act as a server.

Make sure to use the latest version of BARS and same version as BARS server and client.

More information can be gathered from the section "Guidelines on Restoring a CRS Server or CER Server" in the link below

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/bars/4_0_12/restore1.html#wpmkr1034079

Thank you

Anuj

[SJ SJ]

Thanks Anuj, just want to confirm that BARS should also be installed on UCCX 6.0 server ?

Regards

[anubhati]

Yes,  BARS has to be installed as target on UCCX boxes.

Thanks

Anuj