UCCX 8.0 support G711 a-law?

[yavuzsab]

Hi All,

Could somebody please help confirm if UCCX/IPIVR 8.x supports G711a-law codec??. And if so try and force UCCX to use 711alaw and nothing else.

We seem to be facing an issue, where we require Xcoder resources on IVR Trigger/Call control groups. All calls coming in through SIP provider using G711alaw and require Software MTP on GW and MTP required checked for the success of SDP to be included in first invite.

Thanks,

Yavuz

[phooghen]

Yavuz,

G.711 alaw is actually not supported.

Regards,

Pierre.

[brendan.garry]

Hi Pierre,

              Is it documented anywhere that G711 a-law is not supported?

Regards,

Brendan

[phooghen]

I don't know if this is documented somewhere.

But there is a bug (enhancement request) open against UCCX 8.0 and another one against CUCM to support this functionality.

Regards,

Pierre.

[yavuzsab]

Bedankt Pierre hoe gaat het? could you please provide me this enhancement request CDET id, so i can take it up with our local cisco accounts team. cheers! Yavuz

[phooghen]

Yavuz,

I am fine, thank you. Didn't you work in the Brussels TAC in the past ?

CSCta68310  CM should be able to choose between G711 companding on intercluster SIP

CSCtb95060   UCCX G.711 Companding A-Law

Regards,

Pierre.