I installed new uccx 8.5.1. After all configuration I tried install supervisor desktop. But If it tried this on my PC xp sp3, I receive this error message:
Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
MSI (s) (5C:D4) [21:31:02:171]: Product: Cisco Supervisor Desktop -- Error
if I tried install suppervisor desktop on windows 7, I receive error message: Error 2902.operation ixoFileCopy called out of sequence.
Agent desktop and desktop administrator are ok, and I'm able made correct installation.
Do you have some idea, how to solve it?
I solved my trouble. Problem was in SplkWinPcap.dll file. I don't know why was this file wrong. I used second metod for generation msi files and all is ok.
MSI file has correct splkwinpcap.dll and instalation is now working. - (regeneration from web interface uccx didn't help, but second metod helped.)
I know this topic is old but I'm hoping you still read this. What do you mean by 'second method'? I have exactly the same issue, on the same file.
Ruud van Strijp