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UCCX 8 access denied while create file document

CHRISTIAN END
Level 1
Level 1

Hello,

i need help with a issue in UCCX 8. When do a reactive debug on the hello.aef script, than i have the issue seen in the screenshot.

On UCCX 8 i created a folder under default/greeting/template/. There is the sayhello.html described in the hello.aef.

Can someone help to solve this problem? I tried a lot of things but without success... Any hints are welcome!!!

Thanks

Christian

1 Accepted Solution

Accepted Solutions

virmehta
Cisco Employee
Cisco Employee

Hello Christian,

In UCCX 8.x, access to the repository has been restricted i.e.  You can’t use the Write Doc step or Create File Doc step with 8.0 unless you are trying to read/write to the customer folder. Please refer to Scripting guide Vol 1 & 2, for more information about customer directory.

But seems like you are trying to get your HTTP trigger working. You don't need to have Create File Doc step. Please refer to the following screenshot:

The HTML page is asking user to input name:

 

  

  

http://x.x.x.x:9080/greeting" method=GET>

   What is your name

  

  

  

  

  

And the following response is being sent:



Hello %name%

Hope it helps.

-Vir

View solution in original post

2 Replies 2

virmehta
Cisco Employee
Cisco Employee

Hello Christian,

In UCCX 8.x, access to the repository has been restricted i.e.  You can’t use the Write Doc step or Create File Doc step with 8.0 unless you are trying to read/write to the customer folder. Please refer to Scripting guide Vol 1 & 2, for more information about customer directory.

But seems like you are trying to get your HTTP trigger working. You don't need to have Create File Doc step. Please refer to the following screenshot:

The HTML page is asking user to input name:

 

  

  

http://x.x.x.x:9080/greeting" method=GET>

   What is your name

  

  

  

  

  

And the following response is being sent:



Hello %name%

Hope it helps.

-Vir

Hi,

yes you are right. I tried to get this http triggers working. That i can't you the Create File Document was the issue.

After writting the script like yours, it throws a error with file not found. And after this message it was clear to put the response file into the language folder under the document repository.

Thank you for your help!!!

But i have one more question about the Create File Document. It is not possible to write files on the UCCX...... Is it possible to write these files on another webserver?

Christian