12-15-2014 10:04 AM - edited 03-14-2019 02:13 PM
Community,
I have been looking around for a report that will show agents and the skills assigned to all my agents, please if you can share your ideas I will greatly appreciate it.
Thank you
12-16-2014 10:34 AM
I recommend you also post this to the Cisco Support Community for additional feedback.
Cisco Support Community
Kelli Glass
Moderator for Cisco Customer Communities
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community