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UCCX backup failed

lina.haddad
Beginner
Beginner

Hello, 

 

We have 2 UCCX (publlisher, subscriber).

 

The backup ends at 53 % witch an error message : "Warning : unable to contact server. Master or Local Agent could be down, Backup completed unsuccessfully... " 

 

Does someone face the same issue ? 

 

Thanks for your help.

 

Best regards, 

 

Lina 

1 ACCEPTED SOLUTION

Accepted Solutions

Navnath.Jadhav
Beginner
Beginner

++ Please check enough space available : #show status

++ validate the network reachability        : utils diagnose test

++ Pls try check backup path 

 

Have you re-start Cisco DRF Master Agent and Local Agent?

 

Hope 

Thanks

Navnath.

View solution in original post

1 REPLY 1

Navnath.Jadhav
Beginner
Beginner

++ Please check enough space available : #show status

++ validate the network reachability        : utils diagnose test

++ Pls try check backup path 

 

Have you re-start Cisco DRF Master Agent and Local Agent?

 

Hope 

Thanks

Navnath.

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