UCCX CAD Email to Gmail mailsystem

Martin Abildgaard · ‎06-23-2011

Hi All

We are implementing a UCCX 8.5 at a customer that is using GMAIL as their mail system.

I have setup the mail account created to our use in Outlook and it works.

But when I try to set it up in CDA, i get "CDAUI2030 Invalid IMAP Server settings. Try again."

I can ping the DNS entries from the UCCX server.

Any ideas?

Martin Abildgaard · ‎06-23-2011

Further testing.

In RMTM log i found:

2011-06-23 11:35:08,686 INFO EEM0000 Trying secure connection IMAP server port <993> user <

telefon@XXX.xxx

>.

2011-06-23 11:36:08,909 FATAL EEM1003 Cannot connect to IMAP service: javax.mail.MessagingException: Read timed out;

nested exception is:

java.net.SocketTimeoutException: Read timed out

2011-06-23 11:36:08,909 WARN EEM3000 Could not make secure IMAP connection.

2011-06-23 11:36:08,914 INFO EEM0000 Trying non-secure connection IMAP server port <993> user <

telefon@XXX.xxx

>.

2011-06-23 11:37:08,952 FATAL EEM1003 Cannot connect to IMAP service: javax.mail.MessagingException: Read timed out;

nested exception is:

java.net.SocketTimeoutException: Read timed out

2011-06-23 11:37:08,953 ERROR SSFJ2000 Client failed to connect to any service

2011-06-23 11:35:08,686 INFO EEM0000 Trying secure connection IMAP server port <993> user

>.

2011-06-23 11:36:08,909 FATAL EEM1003 Cannot connect to IMAP service: javax.mail.MessagingException: Read timed out;

nested exception is:

java.net.SocketTimeoutException: Read timed out

2011-06-23 11:36:08,909 WARN EEM3000 Could not make secure IMAP connection.

2011-06-23 11:36:08,914 INFO EEM0000 Trying non-secure connection IMAP server port <993> user

>.

2011-06-23 11:37:08,952 FATAL EEM1003 Cannot connect to IMAP service: javax.mail.MessagingException: Read timed out;

nested exception is:

java.net.SocketTimeoutException: Read timed out

2011-06-23 11:37:08,953 ERROR SSFJ2000 Client failed to connect to any service

I have then tried to set up the mail account from a server in same subnet with out any problems..

Any help?

Valentin007_2 · ‎06-24-2011

Mayby gmail IMAP realization does not support of creating new folders remotley, you must use intermediate mail server with full IMAP support (you can use also free solution).