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We are looking to implement the Expressway MRA solution for external jabber clients and B2B video.We have multiple clusters with different toplevel domains on each cluster. Some clusters might have more domains.Can we implement one set of Expressway ...
Problem:New Sip trunk setup for Tierzero provider using Broadsoft Sipserver.callflow: ITSP - CUBE - CUCM - PhoneSip trunk is registered and indbound calls working. Outbound calls are working, but only if I replace the ANI with the Pilotnumber.If I do...
Hi allHave a little issue with a SIP-trunk from Optimum connected via CUBE to a Cisco CUCM 8.6.2Callflow: Provider SIP -> CUBE -> SIP -> CUCM -> SCCP phoneWhen inbound call is answered on the phone there is no audio either way. The odd part is when I...
Hi allCallflow: Phone - CUCM - SIP - CUBE - SIP providerThe provider requires that the INVITE is shown like this:From: "CLID-NUMBER" <sip:ACCOUNTNUMBER@sip.surevoip.co.uk>;tag=1F0BF13C-1839in order to display correct CLID on the remote phone.Normal ...
I have build a RAP / MAP setup on my WLC with a switch behind the MAP. Every thing worked here on the desk. Even disconnected it all and reconnected it before shipping it off. The APs are 1242AG on a 2504 with 7.0.220.0 softwareThe only difference is...
Actually the behaviour has changed in 11.6.
Now both Finesse Services can be in service and will be able to handle agents on both servers. if they both are in Service.
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-cont...
So now the script is actually working.first verify that you are using correct language and a prompt is present.Next, read the manual about the menu step.3rd you are missing a hangup step. when the script goes past the menu step, you just end. and the...
okay, so you are refering to a prompt that is not present.The way you have configured now is you first play a prompt, from a parameter. next you have a Menu, which also needs to play a prompt. so you need to select a valid prompt here. Perhaps you ju...
Have you validated your script from the script editor?
Also you can try and use one of the predefined scripts and verify that the triggers and cti-port configuration is correct.
Next step could be to do a reactive debugging from the editor on the ...
Hi Heathrw How did you manage to solve this? you say you just changed the adv. presence setting IM address Scheme and then the users are able to login with their directory URI.I have a similar setup when we have multiple domains on the same cluster. ...
