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UCCX Call Back script

OEmam2
Level 1
Level 1

i need to call back same calling number directly  i don't need to ask customer to enter call back number 

1 Reply 1

david.macias
VIP Alumni
VIP Alumni

You'll want to move what's under the Yes branch to right after the label "EnterCallbackNumber". You'll then want to set the callbackNumberEntered to the calling number.

 

david