UCCX convert string to time

[Ben Haverstock]

I am trying to have a prompt that will accept a string value of 4 digits and then take that string and  convert those digits to a time value.  Assuming 24 hour time format.  Then take that time and compare to the current time to decide a Time of Day prompt.  What I am trying to accomplish is to be able to remotely call in and set our call center to close at a specific time without having to edit the script.  Does anyone know if this is possible to do?  I have everything else completed but I just cannot figure out how to convert the prompt input to time.

Thanks!

[geoff · Accepted solution]

This is fairly standard Java programming using the Calendar class. You can do this in the Expression Editor.

Regards,

Geoff

[yiosepvaldes]

@Ben Haverstock , @geoff 

hi,

I am having the same problem described in this conversation, but I am in a cuccx 12.5.1 su1 editor, and the step or syntax that I am trying to use to convert the data or variable content is the following:

RealTime.valueOf(StringTime) *** It does not appear available in the construction or edition of variables

The one I am using is the following:

Time.valueOf(StringTime)

but I get the following error just like someone else here

help!! support to solve and understand this inconvenience. !!!

[tulibsalim]

String timeStr = "14:30:00";
Date time = parseDateTime(timeStr, "HH:mm:ss");

the parseDateTime function takes two arguments: the string to parse and a format string that specifies the expected format of the string. The format string uses the same symbols as the Java SimpleDateFormat class.

In this case, the format string "HH:mm:ss" specifies that the time string should be in the format "hours:minutes:seconds", with leading zeros if necessary. The function returns a Date object representing the parsed time.

You can then use the Date object in your UCCX script to perform further calculations or comparisons as needed.

[yiosepvaldes]

hi,

solution in my case:

example 1

variable:

TimeX -> i need

StringTimeX = "15:30:00"

expression

TimeX = Time.valueOf(StringTimeX)

example 2

variable:

TimeX -> i need

StringTimeX = "03:30:00 PM"

expression

TimeX = T[StringTimeX]