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UCCX csqs

Hello,

 

Could you please tell me, how i can find in which teams does one csq participate?

1 Accepted Solution

Accepted Solutions

Ratheesh Kumar
VIP Alumni
VIP Alumni

hi there

 

You can either navigate to Subsystems > Rmcm > Teams. Select the Team. Check Assigned CSQs or and Open Printable Report.

 

 

 

Hope this Helps

Cheers
Rath!

***Please rate helpful posts and if applicable mark "Accept as a Solution"***

 

View solution in original post

3 Replies 3

Ratheesh Kumar
VIP Alumni
VIP Alumni

hi there

 

You can either navigate to Subsystems > Rmcm > Teams. Select the Team. Check Assigned CSQs or and Open Printable Report.

 

 

 

Hope this Helps

Cheers
Rath!

***Please rate helpful posts and if applicable mark "Accept as a Solution"***

 

hello,

 

thank you for the reply, but i want it the other way around.Instantly i want to know that a specific csq, is found on these teams.Your way for one it will work, but i have many in production.So apart for being time consuming, it is also an exhausting task.So i am wondering if it can be done in one step to know the csqs of all teams.

As it seems there is no other way to accomplish the task than going through each one 'team'.