UCCX CUIC Custom Reports

[mschweitzer]

Hi Community,

I'm creating new reports for one of our customers with the CUIC NFR kit in our lab.

But I do not want to create the reports from scratch and want to use the report definition templates from UCCX.

But I don't know where I can download the files?

For the UCCE I know that those files can be downloaded, but I couldn't find the files for the UCCX.

kind regards

Markus

[Finnur Eiriksson]

You can export reports from UCCX and import to your CUIC NFR installation

Finnur

[wshuffman]

Did anyone find a way to do this?  I exported the UCCX stock reports, and imported them into CUIC but they just call a bunch of stored procedures and don't actually show the actually DB calls. 

I'm not a DB expert so I'm trying to find something to give me a starting point. 

Thanks

Scott

[Finnur Eiriksson]

CUIC calls the stored procedures, the actual DB calls from CUIC are just calls to a stored procedure. To see the sql part of the reports you need a client to connect to the database and look into the SP's

http://www.serverstudio.com/products/serverstudio/

This is the tool i'm using, works great.

Finnur