UCCX Failed to create the CTI Route Point

[abdulkarim041]

Hi,

I got the following error Whenever I tried to add the trigger in  Cisco Script Application.

Failed to create the CTI Route Point and corresponding Line on Cisco Unified CM.

BR

Abdulkarim

[lleweyiss]

Might help the Community to offer some suggestions  if you to add a  screen shot (or details) of what you configured for the trigger ,   what version of UCCX are you running,  and in UCCX Serviceability what is the status of the service : CM Telephony.

[abdulkarim041]

lleweyiss thank you so much for your reply.

Issue is solved after new UCCX installation