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lleweyiss
‎01-22-2021
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100 Helpful Vote
30 Helpful Vote
5 Accepted Solution
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1 Accepted Solution
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Member since ‎01-19-2007
265
Posts
61
Helpful
8
Solutions

Re: UCCX 11.6 Editor: Change from obtaining data in sql DB to obtain data from a web based system

Created by in Contact Center
01-13-2021
01-13-2021
Hey Thomas G.J. Thank you for taking the time to provide all this information. It is greatly appreci...

UCCX 11.6 Editor: Change from obtaining data in sql DB to obtain data from a web based system

Created by in Contact Center
01-08-2021
01-08-2021
Currently in Script steps we pull data (via a jdbc connection to a datasource) from a ticket system ...

Re: CUCM 10.5 OS password reset

Created by in Unified Communications Infrastructure
10-22-2020
10-22-2020
I have never done that before, I rarely go to vcenter .... if the server team need to do a upgrade t...

CUCM 10.5 OS password reset

Created by in Unified Communications Infrastructure
10-22-2020
10-22-2020
I need to reset the OS password on CUCM 10.5.1 (Pub & 2 Subs)I have read the instructions in the CUC...

Re: CUE ports wont register after IOS upgrade

Created by in Unified Communications Infrastructure
09-23-2020
09-23-2020
issue resolved ... hate to admit this ... I did not realize that the day before the IOS upgrade the ...

CUE ports wont register after IOS upgrade

Created by in Unified Communications Infrastructure
09-22-2020
09-22-2020
CUE ver 8.6.11 - Ports wont register to CUCM.Upgraded voice gateways IOS to 15.6(3)M8CUE is up and I...

Re: Forwarding a Virtual Phone

Created by in Unified Communications Infrastructure
01-20-2020
01-20-2020
You could use the GUI user interface, the Admin would associate the soft phone or UDP to the users t...

PLM Master Acct & other Admins password assistance

Created by in Unified Communications Infrastructure
01-17-2020
01-17-2020
Hi , have some questions on the Master Account created at install for PLM - Co-Resident on CUCM, and...

Re: HiLogin on cucm clilicense

Created by in IP Telephony and Phones
01-16-2020
01-16-2020
Co-Resident PLM with 10.5.2.1) The command mentioned : license management reset user passworddoes th...

Re: Firefox 63 breaks part of CUIC accessibility

Created by in Contact Center
11-21-2019
11-21-2019
Thanks Bill ! I appreciate the distinction. I did look at Cisco BUG CSCvq72977 which states the othe...

Re: Firefox 63 breaks part of CUIC accessibility

Created by in Contact Center
11-21-2019
11-21-2019
Stating the obvious is always 'ok' by me !! My call center users will utilize both FF and Chrome. I ...

Re: Firefox 63 breaks part of CUIC accessibility

Created by in Contact Center
11-20-2019
11-20-2019
also to add to above , I have a co-resident CUIC , and I am on UCCX 11.6.1 es02

Re: Firefox 63 breaks part of CUIC accessibility

Created by in Contact Center
11-20-2019
11-20-2019
Found out that not only does it affect the Scheduler, User List, etc... it is also affecting 3rdpart...

Re: UCCX 11 Script Editor Exception on Call Subflow step

Created by in Contact Center
10-25-2019
10-25-2019
Hi Anthony, Thanks for the information. Yes I had combed the MIVR logs, and it would only give that ...

Re: UCCX 11 Script Editor Exception on Call Subflow step

Created by in Contact Center
10-25-2019
10-25-2019
Resolved .... prior to the Call Subflow (to Queue script) I had a Set Enterprise Call info step wher...
Public Statistics
Date Registered ‎01-19-2007 06:28 AM
Date Last Visited ‎01-22-2021 06:41 AM
Total Messages Posted 265
Total Helpful Votes Received 61