Hi,
Looks like the ACTIVE_TAB handler wasn't added to this sample gadget. In the ScreenPop.js's init, add the following in red:
/**
* Performs all initialization for this gadget
*/
init : function () {
var prefs = new gadgets.Prefs(),
id = prefs.getString("id");
var clientLogs = finesse.cslogger.ClientLogger; // declare clientLogs
gadgets.window.adjustHeight();
// Initiate the ClientServices and the logger and then load the user object. ClientServices are
// initialized with a reference to the current configuration.
finesse.clientservices.ClientServices.init(finesse.gadget.Config);
clientLogs.init(gadgets.Hub, "ScreenPop", finesse.gadget.Config); //this gadget id will be logged as a part of the message
user = new finesse.restservices.User({
id: id,
onLoad : handleUserLoad,
onChange : handleUserChange
});
states = finesse.restservices.User.States;
// Initiate the ContainerServices and add a handler for when the tab is visible
// to adjust the height of this gadget in case the tab was not visible
// when the html was rendered (adjustHeight only works when tab is visible)
containerServices = finesse.containerservices.ContainerServices.init();
containerServices.addHandler(finesse.containerservices.ContainerServices.Topics.ACTIVE_TAB, function() {
clientLogs.log("Gadget is now visible"); // log to Finesse logger
// automatically adjust the height of the gadget to show the html
gadgets.window.adjustHeight();
});
containerServices.makeActiveTabReq();
}
That should fix it.
Thanx,
Denise
