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UCCX Finesse Phonebook Contacts unhighlight

Jasmine Misal
Beginner
Beginner

Does anyone know how to unhighlight a contact from the phonebook in finesse? 

 

UCCX version 11.6(2)

2 Replies 2

jason-mcgee
Participant
Participant

Jasmine,

The only way I can find to remove the highlighting is to either not select any of the contacts or to refresh the page. I assume you are referring to the yellow that shows up after you select a contact and it remains on that contact.

Great Thank you! Yes I am referring the yellow. 

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