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- About Jasmine Misal
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Member since
09-03-2013
35
Posts
0
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0
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Created by
Jasmine Misal
in Other Collaboration Subjects
in Other Collaboration Subjects
03-25-2020
09:55 AM
03-25-2020
09:55 AM
Does anyone get an attendee list while connecting to CMS on Jabber off VPN (MRA)? Is that supported? Expressway 8.11.4, Jabber Version 12.7.1.51081 Build 301081, CMS 2.5.1
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Created by
Jasmine Misal
in Contact Center
in Contact Center
01-28-2020
10:37 AM
01-28-2020
10:37 AM
Hi Roger, Thanks for the information. Is that 2Ring's wallboard for CCtime?
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Created by
Jasmine Misal
in Contact Center
in Contact Center
01-24-2020
09:50 AM
01-24-2020
09:50 AM
We have a request from our users to being able to control the time of day and days of week without reaching out to us to modify the script. Is there a way to do this? UCCX version 11.6.2
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Created by
Jasmine Misal
in Contact Center
in Contact Center
10-30-2019
10:47 AM
10-30-2019
10:47 AM
Great Thank you! Yes I am referring the yellow.
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Created by
Jasmine Misal
in Contact Center
in Contact Center
10-30-2019
08:45 AM
10-30-2019
08:45 AM
Does anyone know how to unhighlight a contact from the phonebook in finesse? UCCX version 11.6(2)
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Labels:
08-09-2019
10:37 AM
I am currently trying to add the CUC inbox to Finesse using the EmbeddedWebApp sample gadget UCCX version: 11.6.2.10000-38 I added the folder called EmbeddedWebApp to files on the UCCX server using 3rdpartygadget access. I also attached the zip file of what I am using. Issue #1: I can get the web inbox to display when the URL is http://FQDN/inbox. I have to disable protection on the page so that we can view the web inbox. So it goes into a mixed-content mode. We prefer for it to show up using https because each agent browser would have to make sure its set right in this mode. When I set the URL to https in the xml file I get "HTTP Status 403 - Access to the specified resource has been forbidden." Issue #2: When I try to login to the web inbox in the gadget I get this error in the developer console when I right click and select inspect element. "Load denied by X-Frame-Options: https://FQDN/inbox/ does not permit cross-origin framing"
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Labels:
Created by
Jasmine Misal
in Contact Center
in Contact Center
07-24-2019
06:42 AM
07-24-2019
06:42 AM
Thank you! I will read over what reference you guys provided. If I come up something I will share!
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Created by
Jasmine Misal
in Contact Center
in Contact Center
07-18-2019
08:04 AM
07-18-2019
08:04 AM
Thanks Anthony! This information has been extremely helpful. I have ran into few issues that i was curious if you can point me in the right the direction on getting them resolved. I added the folder called EmbeddedWebApp to files on the UCCX server using 3rdpartygadget access. I also attached the zip file of what I am using. Issue #1: I can get the web inbox to display when the URL is http://FQDN/inbox. I have to disable protection on the page so that we can view the web inbox. So it goes into a mixed-content mode. We prefer for it to show up using https because each agent browser would have to make sure its set right in this mode. When I set the URL to https I get "HTTP Status 403 - Access to the specified resource has been forbidden." Issue #2: When I try to login to the web inbox in the gadget I get this error in the developer console when I right click and select inspect element. "Load denied by X-Frame-Options: https://FQDN/inbox/ does not permit cross-origin framing" Thanks for your time and help! Jasmine Misal
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Created by
Jasmine Misal
in Contact Center
in Contact Center
07-17-2019
06:20 PM
07-17-2019
06:20 PM
Hi! I think I might be having a similar issue. Any update in this?
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Created by
Jasmine Misal
in Contact Center
in Contact Center
07-12-2019
05:05 AM
07-12-2019
05:05 AM
Hi James, Thanks I will take a look at this! Yes the voicemails will be stored in CUC.
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Created by
Jasmine Misal
in Contact Center
in Contact Center
07-11-2019
03:48 PM
07-11-2019
03:48 PM
Hi All, I am very new to UCCX. Our customer asked for a finesse gadget to be added to UCCX that shows how many voicemails are waiting in the mailbox. If a gadget is not possible is there something I can add to a custom report? Has anyone done this before and have documentation I can follow? Or have any suggestions on how can approach this? We have a small queue with 4 agents. UCCX version 11.6.2 Thanks for your help!
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Created by
Jasmine Misal
in Unified Computing System Discussions
in Unified Computing System Discussions
11-24-2017
09:51 AM
11-24-2017
09:51 AM
On Tuesday we got pink scree of death on our ESXi host. We tried consoling into the host and it rebooted with this pink screen below. Could someone tell me how to figure out whats happened or how to read this? Thanks
Model: UCSC-C240-M45SX
ESXi 5.5.0
BIOS version: C240M4.3.0.3a.0.0321172111
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Created by
Jasmine Misal
in Other Collaboration Subjects
in Other Collaboration Subjects
03-28-2016
07:44 AM
03-28-2016
07:44 AM
There was a fan bad in our conductor and got a RMA system from cisco TAC. Is there any instructions on how to replace our current conductor with our new conductor? Is it as easy as a backup and restore?
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Labels:
Created by
Jasmine Misal
in Other Collaboration Subjects
in Other Collaboration Subjects
08-04-2015
10:41 AM
08-04-2015
10:41 AM
Hi, In the near future we are going to be removing meeting place and just going with webex audio. I was wondering if anyone in the support forums know if there is documentation out there for this or has gone through this before? Any lessons learned? Thanks Jazz
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Labels:
Created by
Jasmine Misal
in Other Collaboration Subjects
in Other Collaboration Subjects
04-23-2015
12:22 PM
04-23-2015
12:22 PM
Cisco Jabber keeps being replaced with a random person's photo. This has happen to more than one user on our network. Has anyone else run into this issue and know how to resolve out?
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- Tags:
- #CUCM #Jabber
Labels:
Created by
Jasmine Misal
in Other Collaboration Subjects
03-25-2020
03-25-2020
Does anyone get an attendee list while connecting to CMS on Jabber off
VPN (MRA)? Is that supported?...
01-24-2020
We have a request from our users to being able to control the time of
day and days of week without r...
Created by
Jasmine Misal
in TelePresence and Video Infrastructure
12-09-2019
12-09-2019
Hi, Just want to verify, If I add the domain for xmpp and all the
servers in CSR I can use that cert...
Created by
Jasmine Misal
in TelePresence and Video Infrastructure
12-06-2019
12-06-2019
Hi, Just need some clarification. Do we need separate server
certificates for the core (callbridge, ...
Created by
Jasmine Misal
in Contact Center
10-30-2019
10-30-2019
Great Thank you! Yes I am referring the yellow.
10-30-2019
Does anyone know how to unhighlight a contact from the phonebook in
finesse? UCCX version 11.6(2)
08-09-2019
I am currently trying to add the CUC inbox to Finesse using the
EmbeddedWebApp sample gadgetUCCX ver...
07-24-2019
Thank you! I will read over what reference you guys provided. If I come
up something I will share!
07-18-2019
Thanks Anthony! This information has been extremely helpful. I have ran
into few issues that i was c...
Created by
Jasmine Misal
in Contact Center
07-17-2019
07-17-2019
Hi! I think I might be having a similar issue. Any update in this?
Created by
Jasmine Misal
in Contact Center
07-11-2019
07-11-2019
Hi All, I am very new to UCCX. Our customer asked for a finesse gadget
to be added to UCCX that show...
Created by
Jasmine Misal
in Unified Computing System Discussions
11-24-2017
11-24-2017
On Tuesday we got pink scree of death on our ESXi host. We tried
consoling into the host and it rebo...
Public Statistics
| Date Registered | 09-03-2013 03:38 PM |
| Date Last Visited | 04-02-2020 09:01 AM |
| Total Messages Posted | 35 |
Helpful Votes Given To
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