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Jasmine Misal
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About Jasmine Misal
12-15-2021
Jasmine Misal
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Member since
09-03-2013
42
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Manual add phones in CER
Created by
Jasmine Misal
in
IP Telephony and Phones
10-22-2021
10-22-2021
Does anyone know if you can add multiple manual add phones to CER with the same extension?
Re: Answer Button in Finesse
Created by
Jasmine Misal
in
Contact Center
07-07-2021
07-07-2021
I just restarted CCX engine and it didnt resolve the issue but now I am getting a CIT-22 error when ...
Re: Answer Button in Finesse
Created by
Jasmine Misal
in
Contact Center
07-06-2021
07-06-2021
I tried a different browser still the same result. I will try restarting the service after hours. Th...
Re: Answer Button in Finesse
Created by
Jasmine Misal
in
Contact Center
07-06-2021
07-06-2021
Correct, I can answer in Jabber but not in finesse when a call comes in from the queue. Attached is ...
Answer Button in Finesse
Created by
Jasmine Misal
in
Contact Center
07-06-2021
07-06-2021
Hi, UCCX version 11.6.2.10000-38 I have noticed that when incoming calls to the user agent extension...
Which 6.5 VMware version?
Created by
Jasmine Misal
in
Unified Computing System Discussions
02-03-2021
02-03-2021
I need help which VMware 6.5 version I can go to with the current CIMC version we have. We just upgr...
Server to Request time out in Live reporting on Finesse
Created by
Jasmine Misal
in
Contact Center
04-29-2020
04-29-2020
the agents reported an issue when logging into finesse "server to request time out" attached is a sc...
Jabber through MRA connecting to CMS bridge
Created by
Jasmine Misal
in
Other Collaboration Subjects
03-25-2020
03-25-2020
Does anyone get an attendee list while connecting to CMS on Jabber off VPN (MRA)? Is that supported?...
Re: Agent changing the schedule of the queue
Created by
Jasmine Misal
in
Contact Center
01-28-2020
01-28-2020
Hi Roger, Thanks for the information. Is that 2Ring's wallboard for CCtime?
Agent changing the schedule of the queue
Created by
Jasmine Misal
in
Contact Center
01-24-2020
01-24-2020
We have a request from our users to being able to control the time of day and days of week without r...
Re: CMS Certificates for the Core and Edge
Created by
Jasmine Misal
in
TelePresence and Video Infrastructure
12-09-2019
12-09-2019
Hi, Just want to verify, If I add the domain for xmpp and all the servers in CSR I can use that cert...
CMS Certificates for the Core and Edge
Created by
Jasmine Misal
in
TelePresence and Video Infrastructure
12-06-2019
12-06-2019
Hi, Just need some clarification. Do we need separate server certificates for the core (callbridge, ...
Re: UCCX Finesse Phonebook Contacts unhighlight
Created by
Jasmine Misal
in
Contact Center
10-30-2019
10-30-2019
Great Thank you! Yes I am referring the yellow.
UCCX Finesse Phonebook Contacts unhighlight
Created by
Jasmine Misal
in
Contact Center
10-30-2019
10-30-2019
Does anyone know how to unhighlight a contact from the phonebook in finesse? UCCX version 11.6(2)
Voicemail Gadget for Finesse
Created by
Jasmine Misal
in
Contact Center
08-09-2019
08-09-2019
I am currently trying to add the CUC inbox to Finesse using the EmbeddedWebApp sample gadgetUCCX ver...
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Public Statistics
Date Registered
09-03-2013
03:38 PM
Date Last Visited
12-15-2021
07:41 AM
Total Messages Posted
42
Helpful Votes Given To
User
Helpful Count
SCOTT MILLER
5
jason-mcgee
10
Anthony Holloway
15
Jaime Valencia
5
See all >