Jasmine Misal

I just restarted CCX engine and it didnt resolve the issue but now I am getting a CIT-22 error when ...

I tried a different browser still the same result. I will try restarting the service after hours. Th...

Correct, I can answer in Jabber but not in finesse when a call comes in from the queue. Attached is ...

Hi, UCCX version 11.6.2.10000-38 I have noticed that when incoming calls to the user agent extension...

I need help which VMware 6.5 version I can go to with the current CIMC version we have. We just upgr...

the agents reported an issue when logging into finesse "server to request time out" attached is a sc...

Does anyone get an attendee list while connecting to CMS on Jabber off VPN (MRA)? Is that supported?...

Hi Roger, Thanks for the information. Is that 2Ring's wallboard for CCtime?

We have a request from our users to being able to control the time of day and days of week without r...

Great Thank you! Yes I am referring the yellow. 

Does anyone know how to unhighlight a contact from the phonebook in finesse? UCCX version 11.6(2)

I am currently trying to add the CUC inbox to Finesse using the EmbeddedWebApp sample gadgetUCCX ver...

Thank you! I will read over what reference you guys provided. If I come up something I will share!