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Beginner

UCCX Finesse Phonebook Contacts unhighlight

Does anyone know how to unhighlight a contact from the phonebook in finesse? 

 

UCCX version 11.6(2)

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Participant

Re: UCCX Finesse Phonebook Contacts unhighlight

Jasmine,

The only way I can find to remove the highlighting is to either not select any of the contacts or to refresh the page. I assume you are referring to the yellow that shows up after you select a contact and it remains on that contact.

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Beginner

Re: UCCX Finesse Phonebook Contacts unhighlight

Great Thank you! Yes I am referring the yellow. 

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