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UCCX - Finesse - Spark - Jabber Integration

steve.miller
Level 1
Level 1

Has anyone had any luck trying to launch a Tropo script from the UCCX rest editor step? I have been looking for a decent way to do post call survey with UCCX. I wish the products we deploy for collaboration integrated better. They seem to develop in silos with not much thought about leveraging the capabilities of other products. For example, why isn't the ability to create a spark room built into  Jabber, similar to WebEx. Why isn't their a pre built gadget in Finesse for agents to launch a WebEx meeting or Spark room. Why can't finesse leverage Jabber's functionality in a gadget for IM and presence. 

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