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uccx histrical report divided call to many call every 12 seccend

Faris Alzahrani
Level 1
Level 1

Hello and how are you

i have issue when i try to get agent detail report i finde one call devides to many call every 12 seccend

see the pic in the attachment and help me please

thank you

Faris Alzahrani
Communication System Operator
1 Reply 1

Faris Alzahrani
Level 1
Level 1

we solve this issue by change the Que timeout in the script  

Faris Alzahrani
Communication System Operator