UCCX Install HA

[Torsten G]

Hello,

first node: Version 10.6.1.11001-31, but i have only the version 10.6.1.10000-39 as a bootable image.

When i install the secound note, the installation informed - that the version does not match.

How can i install a secound not, with the old version and update to the right version?

[Jonathan Unger]

Hi There,

Based on the UCCX 10.6 installation guide you should be able to install a patch as a part of the installation.

"Service Update During Installation" section.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/UCCX_BK_C2956BDB_00_uccx-install-upgrade-guide-106/UCCX_BK_C2956BDB_00_cisco-unified-contact-center-express_chapter_010.html?bookSearch=true...

[Chakshu Piplani]

When you begin the installation of node 2, there will be a screen which will ask you do you want to apply patch as the part of the upgrade, you have to select yes there, it will ask for the patch after collecting node info within the installation.