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UCCX place call step - busy output

j.recio
Level 1
Level 1

Hi,

We have a place call step configured on uccx 12.6 and cucm 12.5. The scrpit and this step seems to be working correctly but not for busy option in the place call step.

If we made a call using this step, and destination is busy (we have checked in our cucm and we receive 486 busy here) in this case the step goes throug the branch unsucessful instead of going through the branch busy.

Any ideas/suggestion about how to fix it?

Thank you very much. 

 

 

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