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Hi,
we need info about uccx place call step, about when unsuccessful branch is matched, specifically with 487 sip message, because we have detected an unwanted behaviour (when the place call step receives a 487, the step is unable to process it, the ...
Hi,
We have a place call step configured on uccx 12.6 and cucm 12.5. The scrpit and this step seems to be working correctly but not for busy option in the place call step.
If we made a call using this step, and destination is busy (we have checked in...
Hi,
We have observed that after exporting a cdr file, this file first shows the call records that have duration greater than zero ordered by date, and then the calls that have zero duration ordered again by date. Is there any way to change this behav...
I have a BRI port in a 3600. When I transfer an external call (or try to put this call on hold), the call shutdown. But with internal calls I dont have problems. Somebody knows what is happening?Thanks.
During the failed call? No. And unfortunately the number that was failing has been migrated by the telco operator so we are not able to reproduce the problem at this time. All I can do is prepare myself so when it happens again I know what to do.
Tha...
We configured the script to write a disconnect cause in a data base for every call disconnection. For this "failed" call It doesnt write any disconnetion cause. Therefore we assume that the script is cut off with the disconnection of that call.
Thank...
