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UCCX Problem !! need Help please

Abood
Level 1
Level 1

i have Problem in UCCX while iam dialing from Mobile to UCCX ..... but when iam dialing from extention ( IP Phone ) to UCCX it works well ...!!! i check script and no error message .

 

ill explain problem in example ... for example :- we have contact center 8080 < when iam dialing it from mobile like (011891 8080 )< this is when somone want to call our contcat center from mobile .. it will dail on 8080 then welcome message is up .. then when i pressed 1 < for help it saied ...

I'm sorry, we are currently experiencing system problems and are unable to process your call. Please try again late

 

btw it was working well before but i dont know what the problem now ?

anyone can tell me wut i can to do ?

1 Accepted Solution

Accepted Solutions
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Anthony Holloway
Cisco Employee
Cisco Employee