UCCX Queue Stats Event Subscription

[HassnainMurtaza77]

I want to subscribe to the Queue Stats Event for Supervisor in UCCX,

Like we are subscribing to the team events using '/finesse/api/Team/id/Users' this API

Is there any API for subscribing to the queue events?

If anyone knows that please help me with that issue.

Regard,

Hassnain

[pranchou]

As of now we only have API to subscribe Team events (/finesse/api/Team/{id}/Users), with respect to Queue Stats - Data Team invokes AQM API(stats/queue) which publishes QueueStatsRequestEvent to Queueing topic. When the wxcc_core_external_routing_store flag is enabled AQM will forward the message to queueing_bridge topic. But we do not have any separate API for subscribing to the Queue Stats Event for supervisor in UCCX.