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Intro to Ansible

Good Documentation

The Great Selenelion


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Forum Posts

Hi Team, is there any reporting available to show active users connections into Finesse Server ? I see, To check number of sessions on each node, you can use API URI "https://FQDN/finesse-dp/rest/DiagnosticPortal/GetPerformanceInformation" Can Dev Te...

nitsinh2 by Cisco Employee
  • 539 Views
  • 3 replies
  • 0 Helpful votes

I am able to get a list of a specific or all PQ, but I get an error when I am trying to POST/Create a new PQ. https://<server>/unifiedconfig/config/precisionqueue/<id> postman is giving me an error: 505 what am I missing?

vicpany by Level 1
  • 1371 Views
  • 13 replies
  • 0 Helpful votes

Guys, we are facing issue in VXML table , During internal transfer applicatiom from the CVP itself , for Example ,  application 1 and application 2 . we are calling the application 1 and that will connect to application 2(internal transfer) , in the ...

Sabri by Level 1
  • 935 Views
  • 8 replies
  • 0 Helpful votes

I am receiving the following error message on my Reject/Abort report within CUIC.  I am having trouble finding where the error is coming from.Error:1; columnNumber:5945; The content of the elements must consist of well-formed character data or markup...

smclendon by Level 1
  • 313 Views
  • 2 replies
  • 0 Helpful votes

Hi Community users, Recently upgraded finesse from 11.6 to 12.6 and then facing issue with a custom gadget, this gadget is hosted on a IIS webserver and have a "gadgets.io.makeRequest(url, response, params)" method written inside to send some call in...

rk06 by Level 1
  • 399 Views
  • 2 replies
  • 0 Helpful votes

Hello,I was trying to transfer an outbound call to another agent. Let's say agent 1082 to 1080 and the dialledNumber is 91A (A represents a 10-digit number). However, in our code (which used to be working) as well as Postman it dot not work. This is ...

amansouri by Level 1
  • 480 Views
  • 1 replies
  • 0 Helpful votes
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