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Tan Jay Sern
Beginner

UCCX - Recording uploading fails

Hello guys,

I am trying to upload my recording to UCCX and it fails. Below are my trigger and script configurations. Basically, the script will prompt for recording and play the recording prompt back to the user. Then the user will come to a menu to ask whether to review the prompts, upload the prompt or re-record the prompt. The reviewing and re-recording part works fine, just that when I choose to upload the prompt, it just hang off and when i debug the script, it goes to the end stage directly.

SS1.png

SS2.png

Please guide me on where I did wrong, thanks a alot.

15 REPLIES 15

Hi

The promptName is a string variable, wonder why it does not work....

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