Uccx report

[Toss Leey]

I need to get report for one month include number of calls per agent and call period per agent this is need to be per 10minute for one month, how I can get this kind of report from uccx per 10minuter over a month

[Carlo Poggiarelli]

Hi @Toss Leey 

Do you mean a report with 10 minutes interval instead of 30 minutes included on UCCX report templates?

Please let me know 

Regards

Carlo

[Toss Leey]

Yes, I need for one month show me each 10minutes how many calls received by agent, and duration of that call. I found report called "Agent Detail report" , it show for a month, but not per 10 minutes