I have dns domain on dmz (.dmz.com) and have separate dns domain on internal (lan.com), my question is if i create A records for expressway-E will be on DNS in DMZ Domin which different than servers on internal dns, is there issue on that, ?
I have questions related to expressway-the exp-e and exp-x should be match on numbers like if have 3 exp-e should have 3 exp-c?-the one exp-e how many concurrent softphones will register to CM and make calls-if have 4 exp-e is that mean i need 4 publ...
Anyone know how I can identify the digits enter by caller (dtmf) to IVR from CM logs if OOB, if there is any label/identifier I can search on through cucm logs to get these digits please share
Hi, Can I category the call like if call related to (general question, complain, receive shipment..etc), is it possible to like category let' say by agent on fineese and reflect on report if yes plz share how i can do in best way
I checked sdl file downloaded via rtmt, the calls are ITSP---CUBE--CUCM---CCX, one side Allow-Events: telephone-event and another side Allow-Events: presence, kpml, and CM invoked MTP