Hello,
I am new to UCCX Reporting. Our call center manager runs the Agent Call Summary Report in Cisco Unified Intelligence Center and would like the report to NOT include internal extension-to-extension calls in the Outbound On IPCC call count in the report. She only wants calls made to external phone numbers included in that report.
Is there a way to filter-out/remove/not-include calls made to 4-5 digit numbers/extension in the Outbound On IPCC section of the Agent Call Summary Report report?
![KirkB_0-1662757891924.png KirkB_0-1662757891924.png](https://community.cisco.com/t5/image/serverpage/image-id/161959i6E4316E00722D5E5/image-size/medium?v=v2&px=400)
Thank you.