07-02-2013 10:47 PM - edited 03-14-2019 11:59 AM
I was going to try and follow this article.
https://supportforums.cisco.com/docs/DOC-31779
When I start RTMT I have no quick launch in the left hand pane as outlined 'Cisco Unified CCX' just isn't there.
Am I missing something here, and the article is recent, perhaps for versions later than 8.02 ???
Thanks for any help
07-03-2013 12:10 AM
Hi,
might be a silly question, but are you connected to an UCCX or to a CUCM?
G.
07-03-2013 07:22 AM
We have 8.5 CUCM so RTMT versions are different but I was sort of thinking along the same lines so I uninstalled both versions and only installed UCCX version and triple checked I was connecting to UCCX.
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