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UCCX script call transfer

GWaldbin
Level 1
Level 1

Hello,

I am working on a scripts and need some guidance from experts----I will have 2 scripts. First one,  reads out current on call numbers ( 2 groups ) and ask callers if they want to change it (MENU-press1 to change the num for group 1 and press 2 to change it for group 2)  . If they choose 1 or 2 , script does some authentication and allows them to change the number for either group 1 and 2. This number get written to a DOC on the uccx server.

Second script, (don't have it yet) needs to do lookup for these 2 numbers and redirect/transfer incoming call to these numbers. (from script 1 doc)

Is this possible? What would be best way of doing this? I have script 1 and nothing for script 2. Any help would be greatly appreciated. Thanks

 

1 Accepted Solution

Accepted Solutions

Yes, this is possible. You need to read the DOC in the second script and use that transfer number in a variable.

 

david

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1 Reply 1

Yes, this is possible. You need to read the DOC in the second script and use that transfer number in a variable.

 

david