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GWaldbin
Level 1
Level 1
Member since ‎09-17-2015
‎05-16-2020
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  • 75 Posts
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  • 50 Helpful votes Given
  • 0 Helpful votes Received
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User Activity

JOIN softkey

05-09-2020
Hello Experts,  I would like to use 'Join' feature on a Cisco 7962 phone. I added softkey already on a phone but I have been trying to use it, it doesn't work? Here is a scenario-----phone has 2 LINESIf I have 3 calls going on LINE 1 and than I get a...

UCCX script call transfer

04-09-2019
Hello,I am working on a scripts and need some guidance from experts----I will have 2 scripts. First one,  reads out current on call numbers ( 2 groups ) and ask callers if they want to change it (MENU-press1 to change the num for group 1 and press 2 ...

UCCX Script reading a message

04-05-2019
Hello, just wondering if anyone can suggest ideas ----I have a system that can covert an e-mail or any kind of alert to a automated voice file. For example-I can send a alert saying 'all Systems are down', when you receive this alert on your phone, i...

UCCX mivr logs UCCX 9

05-14-2018
Hello, I am trying to collect some logs for an ongoing problem with our call center. Our agents are saying calls getting disconnected within few seconds after they hear a beep in their headset and this is not happening all the time!!! After reading f...

Wireless packet capture for Cisco wireless phone

05-07-2018
Does anyone has step by step instructions on how one  can capture traffic from a  Cisco wireless phone using a laptop and wireshark?
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Member Since ‎09-17-2015 05:08 PM
Date Last Visited ‎05-16-2020 07:48 PM
Posts 75